FREQUENTLY ASKED

QUESTIONS

Troubleshooting

At Magnan Vac Truck Service, we are happy to field calls from homeowners about questions or concerns they have about their septic tanks and fields.

 

The first thing you should know is that your septic alarm is NOT to tell you your septic tank needs to be emptied. It is to telling you that the pump has failed or has stopped.

 

When your septic alarm goes off STOP using water immediately, this will help to prevent a flood in your house.

 

Before calling Magnan Vac Truck Service for this issue, there are a few basic procedures to follow.

  1. The first is to go to your breaker box and check if the septic breaker has tripped. If it has tripped than most likely your pump is dead and it needs to be replaced.

  2. If it has not tripped is go to your tank. When you get to your septic tank, check that the it hasn't been accidentally unplugged the pump from power. This simple little step has saved many clients an emergency call.

  3. If everything is plugged in is to open the septic tank lid furthest from your house. If you have only one lid, remove it and look inside to see if a hose or connector have come disconnected. If it is, unplug the pump from power so you don’t get an unexpected bath.

  4. Reconnect the fitting and replug in the pump to power.

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Here are some of the questions we get asked the most:

Magnan Vac Truck Service

PO BOX 1204

Nisku, AB T9E 8A8


24-Hour Answering Service

Leduc: 780-986-2836

Sherwood Park Area: 780-467-2619

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